Life is like a Mad Lib. When we fill in the blank spaces without understanding the context, we usually end up with nonsense. I think that most enterprise change initiatives suffer from this problem. Although the functional and technical details are often exhaustively scrutinized, the people part of the equation is a blank hole we fill with speculation (if we notice the empty chasm at all).
Over the past year or so I’ve been refining a “ChangeViz” workshop which helps those trying to institute a significant change imagine their way into the hearts and minds of key stakeholders. It combines processes from Visual Thinking and Gamestorming, Change Management strategy from Switch, and assorted mind-altering props and theatrics ranging from toys to trading cards.
I’ll write more about the ChangeViz process in future posts. For now, here’s a fun little video I created for a recent trade show to dramatize the problem.